Support

Technical Support Team
Our friendly, knowledgeable support staff provides timely, efficient service whenever client needs arise. For assistance phone our office or e-mail support@lucidconsulting.com.

EMERGENCY SUPPORT.
For rapid response to emergency support issues (i.e. system down, payroll issues, etc.) you may phone us at (360) 306-5258 or e-mail our office at critical@lucidconsulting.com.

GoToASSIST.
Once connected with a member of our support team you may be directed to click below to begin a live support session.

FAQs

Coming soon! Find answers to commonly asked support questions.

Support Tips

Coming soon! Tips on common support procedures.

Additional Resources

Upgrade information.

SAGE online support resources.

Training Services.

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Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners.

GENESIS PRO and GENESIS SQL Software, the GENESIS PRO, GENESIS SQL, and Time America logos, and the GENESIS PRO and GENESIS SQL product and service names mentioned herein are registered trademarks or trademarks of Time America, Inc. or its affiliated entities.